Contact a member of our team with any questions that cannot be found in our help centre.

loop + twist

<p>While we primarily operate online and do not have a physical showroom, we do offer a convenient 14-day return policy. This allows you to make a well-informed decision about your purchase and ensures your satisfaction with our furniture.</p>

While we primarily operate online and do not have a physical showroom, we do offer a convenient 14-day return policy. This allows you to make a well-informed decision about your purchase and ensures your satisfaction with our furniture.

Does your company have a physical showroom where I can personally view your furniture collection?

How do I apply the discount for signing up for the newsletter?

Can I customise the furniture by selecting my preferred fabric options?

Do you provide shipping services for orders outside of the United Kingdom?

Are your furniture pieces handmade, and what type of wood do you use?

How can I check stock availability and dispatch times for large orders?

What do I do if my item(s) arrives damaged?

Is it possible to request samples of the materials used in your furniture?

What should I do if a product I received has a defect?

What is the return policy if I received the wrong items?

How can I get updates on a delayed delivery?

What happens if I have not received updates on my order?

How can I check the lead time for my order delivery?

How can I apply a discount code to my purchase?

Do you offer wholesale pricing or sale or return basis for your products?

Does your company have a physical showroom where I can personally view your furniture collection?Updated 6 months ago