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loop + twist

While Loop + Twist operates primarily online to provide a seamless and accessible shopping experience, a selection of our pieces can be viewed in person at the&#xA0;Design Centre, Chelsea Harbour in London.Our collection is showcased in collaboration with&#xA0;Heathfield &amp; Co&#xA0;and&#xA0;Karndean, where visitors can experience the craftsmanship, quality, and comfort of selected designs.Please note that these spaces display a curated selection of our collection, rather than the full range.You can find further details about our showroom locations and current displays here:&#xA0;<a href="https://loopandtwist.com/pages/find-us" style="text-decoration:none;" target="_blank" rel="noopener noreferrer">Find Us</a><div data-block="true" data-editor="4ugjj" data-offset-key="8vlqi-0-0" id="isPasted"> </div><div data-block="true" data-editor="4ugjj" data-offset-key="1ei1d-0-0"> </div>

While Loop + Twist operates primarily online to provide a seamless and accessible shopping experience, a selection of our pieces can be viewed in person at the Design Centre, Chelsea Harbour in London. Our collection is showcased in collaboration wit

Does your company have a physical showroom where I can personally view your furniture collection?

Is it possible to request samples of the materials used in your furniture?

How do I track my order?

Do you provide shipping services for orders outside of the United Kingdom?

What is the return policy if I received the wrong items?

Can I customise the furniture by selecting my preferred fabric options?

What do I do if my item(s) arrives damaged?

Are your furniture pieces handmade, and what type of wood do you use?

What should I do if a product I received has a defect?

How can I get updates on a delayed delivery?

How do I apply the discount for signing up for the newsletter?

How can I check stock availability and dispatch times for large orders?

What happens if I have not received updates on my order?

How can I check the lead time for my order delivery?

How can I apply a discount code to my purchase?

Do you offer wholesale pricing or sale or return basis for your products?

Can I cancel or change my order after placing it?

Do your products require assembly?

What payment methods do you accept?

Do you deliver to Northern Ireland, the Scottish Highlands, or the Channel Islands?

Can you notify me when an out-of-stock item is back in stock?

Does your company have a physical showroom where I can personally view your furniture collection?Updated 18 days ago