Contact a member of our team with any questions that cannot be found in our help centre.

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Yes. You can explore our full range of materials and finishes by ordering sample boxes and fabric cards through our website.We charge a small fee for samples to cover preparation and dispatch. However, this cost is&#xA0;fully redeemable against a subsequent order.<h3 dir="ltr" id="sample-details">Sample Details</h3><ul><li dir="ltr" style="text-decoration:none;">Samples are&#xA0;dispatched the next working day </li><li dir="ltr" style="text-decoration:none;">Each sample box includes a&#xA0;redeemable discount code </li></ul>Browse our samples here:&#xA0;<a href="https://loopandtwist.com/pages/samples" style="text-decoration:none;" target="_blank" rel="noopener noreferrer">Samples Page</a>If you would like help choosing the most suitable material or finish, please contact:&#xA0;<a href="mailto:info@loopandtwist.co.uk">info@loopandtwist.co.uk</a>

Yes. You can explore our full range of materials and finishes by ordering sample boxes and fabric cards through our website. We charge a small fee for samples to cover preparation and dispatch. However, this cost is fully redeemable against a subsequ

Is it possible to request samples of the materials used in your furniture?

Does your company have a physical showroom where I can personally view your furniture collection?

How do I track my order?

How to access your trade discount on our website

Do you provide shipping services for orders outside of the United Kingdom?

What is the return policy if I received the wrong items?

Can I customise the furniture by selecting my preferred fabric options?

What do I do if my item(s) arrives damaged?

Are your furniture pieces handmade, and what type of wood do you use?

What should I do if a product I received has a defect?

How can I get updates on a delayed delivery?

How do I apply the discount for signing up for the newsletter?

How can I check stock availability and dispatch times for large orders?

What happens if I have not received updates on my order?

How can I check the lead time for my order delivery?

How can I apply a discount code to my purchase?

Do you offer wholesale pricing or sale or return basis for your products?

Can I cancel or change my order after placing it?

Do your products require assembly?

What payment methods do you accept?

Do you deliver to Northern Ireland, the Scottish Highlands, or the Channel Islands?

Can you notify me when an out-of-stock item is back in stock?

Sample Details

Is it possible to request samples of the materials used in your furniture?Updated 3 months ago

Sample Details