Contact a member of our team with any questions that cannot be found in our help centre.

loop + twist

<p>After placing your order, if you are waiting for an update, our system will automatically send you an SMS once the stock arrives at our warehouse. This message will confirm the delivery date and time. If you haven&apos;t received such a message, please contact us for detailed information about your specific order lead time and expected delivery date.</p>

After placing your order, if you are waiting for an update, our system will automatically send you an SMS once the stock arrives at our warehouse. This message will confirm the delivery date and time. If you haven't received such a message, please co

What happens if I have not received updates on my order?

How do I apply the discount for signing up for the newsletter?

Can I customise the furniture by selecting my preferred fabric options?

Do you provide shipping services for orders outside of the United Kingdom?

Are your furniture pieces handmade, and what type of wood do you use?

How can I check stock availability and dispatch times for large orders?

What do I do if my item(s) arrives damaged?

Is it possible to request samples of the materials used in your furniture?

What should I do if a product I received has a defect?

What is the return policy if I received the wrong items?

Does your company have a physical showroom where I can personally view your furniture collection?

How can I get updates on a delayed delivery?

How can I check the lead time for my order delivery?

How can I apply a discount code to my purchase?

Do you offer wholesale pricing or sale or return basis for your products?

What happens if I have not received updates on my order?Updated 6 months ago