What is the return policy if I received the wrong items?Updated 13 days ago

If you have received an incorrect item, we sincerely apologise for the inconvenience and will resolve this as quickly as possible.

Please contact us at [email protected] with:

• Your order number

• A photo of the item you received

Once confirmed, our team will arrange for the correct item to be sent to you.

Return Requirements

To process the exchange, please ensure that:

• Items are unused and in re-saleable condition

• Items are repacked in their original packaging

• The issue is reported within 7 days of delivery

Our logistics partner will arrange a collection and exchange, delivering the correct item while collecting the incorrect one where possible.

We will do everything we can to resolve the issue quickly and smoothly.