What is the return policy if I received the wrong items?Updated 3 months ago

If you have received an incorrect item, we sincerely apologise for the inconvenience and will resolve this as quickly as possible.

Please contact us at [email protected] with:

• Your order number

• A photo of the item you received

Once confirmed, our team will arrange for the correct item to be sent to you.

Return Requirements

To process the exchange, please ensure that:

• Items are unused and in re-saleable condition

• Items are repacked in their original packaging

• The issue is reported within 7 days of delivery

Our logistics partner will arrange a collection and exchange, delivering the correct item while collecting the incorrect one where possible.

We will do everything we can to resolve the issue quickly and smoothly.