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<p>If you receive an incorrect item, we apologise for the inconvenience. However, according to our terms and conditions, we cannot accept a return unless the items are in their original packaging and in an unused condition. Please ensure you keep all original packaging should you need to return an item, as our delivery partners will not collect or handle returns without it.</p>

If you receive an incorrect item, we apologise for the inconvenience. However, according to our terms and conditions, we cannot accept a return unless the items are in their original packaging and in an unused condition. Please ensure you keep all or

What is the return policy if I received the wrong items?

How do I apply the discount for signing up for the newsletter?

Can I customise the furniture by selecting my preferred fabric options?

Do you provide shipping services for orders outside of the United Kingdom?

Are your furniture pieces handmade, and what type of wood do you use?

How can I check stock availability and dispatch times for large orders?

What do I do if my item(s) arrives damaged?

Is it possible to request samples of the materials used in your furniture?

What should I do if a product I received has a defect?

Does your company have a physical showroom where I can personally view your furniture collection?

How can I get updates on a delayed delivery?

What happens if I have not received updates on my order?

How can I check the lead time for my order delivery?

How can I apply a discount code to my purchase?

Do you offer wholesale pricing or sale or return basis for your products?

What is the return policy if I received the wrong items?Updated 6 months ago